Registration for the UW E-Business Consortium's annual conference is now open! This year's conference is on October 3, and we're celebrating our 25th anniversary in style at the Monona Terrace in Madison, Wisconsin.

The conference will be jam-packed with exciting activities, including a keynote speaker, distinguished executive panel, strategic briefings, and role-based learning across five tracks: Customer Service, Information Technology, Marketing, Supply Chain, and – new this year – Human Resources, rounding out our offerings with even more insights into the latest trends and best practices.

Get ready to join us for a day of celebration, education, and inspiration. We can't wait to see you on October 3!

Learn more and register now!

Developing leadership skills in frontline supervisors and managers holds immense organizational possibilities and opportunities, and organizations that succeed in this area are more likely to cultivate a friendly and inclusive work culture for the entire organization. Our Customer Service Peer Group meeting on August 10th discussed this topic in-depth, where participants learned how to explore the power of developing leadership skills in frontline supervisors for organizational success and enhanced team performance. The meeting was led by UWEBC's Customer Service Practice Director Matthew Cone, with featured presentations from jIQ People Solutions, Northwestern Mutual, and Mason Companies.

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