UW-Madison
UWEBI
Location & Parking
Get E-News
FAQs
Sign In
Username:
Password:
Create a UWEBC web account»
Interested in becoming a member?
Forgot username or password?
Marketing
IT
Supply Chain
Customer Service
Membership
What We Do
Who We Are
Reports
SIGs
Annual Conference
* is a required field.
E-Newsletter & Announcements
*
E-newsletter:
Would you like to receive our monthly e-publication,
UWEBC News and Upcoming Meetings?
Yes
No
*
Announcements:
Would you also like to receive periodic e-mail announcements from us?
Yes
No
*
E-mail Address:
Type your e-mail address here.
Your Privacy
UWEBC will not disclose or share your information with any third parties.
UWEBC Events
October 2019
3
B2B Customer Service Special Interest Group - Senior Leaders Forum Meeting -
Kohler Co. Customer Service Site Tour
10
B2B Customer Service Special Interest Group - Supervisors Forum Meeting -
Measuring Quality, Using Individual and Team Metrics and Coaching Associates
16
Information Technology Peer Group Meeting -
Cyber Risk and Threat Vector Identification and Mitigation Strategies
22
Procurement Peer Group Meeting -
Demand Planning Strategy
24
Contact Center Workforce Management Special Interest Group Meeting -
Getting the Most Benefit From a WFM Tool; Working with Remote Agents; Open Forum with WFM Expert Laura Grimes
November 2019
5
Marketing Peer Group Meeting -
MarTech - Evolving Your Marketing Stack and Technology Capabilities
7
Trade Compliance Special Interest Group Meeting -
Trade Compliance Structure and Best Practices
13
Information Technology Special Interest Group Meeting -
Scaling Agile and Strategies to Manage WiP
14
Customer Service Peer Group Meeting -
Knowledge Management for Customer Care Organizations