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UWEBC Events
July 2019
10
Indirect Procurement Special Interest Group Meeting -
Data, KPIs and Vendor Scorecards
17
Marketing Peer Group Meeting -
Voice and Mobile Micro-moment Marketing
23
Information Technology Peer Group Meeting -
Value of IT: Using Metrics to Build a Narrative of IT’s Impact within the Enterprise
25
Contact Center Workforce Management Special Interest Group Meeting -
Establishing WFM Team Deliverables; Improving the Efficiency of the Team; Training and Development Resources
August 2019
7
Logistics and Distribution Peer Group Meeting -
Colony Brands Distribution Center Tour
13
Supply Chain Management Peer Group Meeting -
Digital Transformation in the Supply Chain
15
B2B Customer Service Special Interest Group - Senior Leaders Forum Meeting -
Badger Meter Customer Service Site Tour
21
Agile IT Special Interest Group Meeting -
Agile Budgeting and Organizational Changes That Promote Agility
28
Marketing Peer Group Meeting -
Privacy Workshop for Marketers
29
Customer Service Peer Group Meeting -
Leveraging Automation in the Customer Care Function
29
Human Resources Executives Special Interest Group Meeting -
Reimagine the Future of Work