Customer Service Peer Group Meeting 

Using Data Analytics to Improve the Customer Service Experience 
April 21, 2016 09:00 AM - 03:00 PM 
Take away ideas for leveraging analytics to glean insights from data by comparing practices with other customer service organizations. 
Meeting Assets
Additional Resources

COVID-19

UW–Madison is monitoring the COVID-19 situation in collaboration with local, state and federal agencies. Based on the campus’ guidance, the UWEBC will be adjusting our events to web for the foreseeable future.

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