Customer Service Peer Group Hybrid Meeting 

Approaches to Providing Proactive Service to Prevent Unnecessary Contacts and Improve Customer Engagement 
November 10, 2022 09:00 AM - 02:00 PM 
Extract new ideas from functional examples of how you can use the data your organization possesses to anticipate, and prevent customer contacts, showing them how much you care about their experience. 
© 2000-2022 UW E-Business Consortium, University of Wisconsin-Madison. All rights reserved. Site credits»