25th anniversary ribbon

Customer Service Peer Group Meeting 

Contact Center Quality Monitoring Trends and Emerging Practices: How Members Are Evolving Their Approaches 
February 28, 2019 09:00 AM - 03:00 PM 
Glean new ideas for enhancing the effectiveness of your contact center's interaction quality monitoring program by comparing practices with other UWEBC members. 
© 2000-2023 UW E-Business Consortium, University of Wisconsin-Madison. All rights reserved. Site credits»