Special Interest Group Virtual Meeting

Contact Center Quality Monitoring Special Interest Group Virtual Meeting - April 2023

April 06, 2023 09:00 AM - 11:00 AM

Connect with fellow practitioners on what is happening in the contact center Quality Monitoring space.

Meeting Assets

1. UWEBC Presentation: Contact Center Quality Monitoring

Intro and Purpose

Introductions

Breakout Session #1

Breakout Session #2

Bringing Our Ideas Together

What’s Next!

2. UWEBC Presentation: Contact Center Quality Monitoring

Matt Cone, UWEBC

COVID-19

UW–Madison is monitoring the COVID-19 situation in collaboration with local, state and federal agencies. Based on the campus’ guidance, the UWEBC will be adjusting our events to web for the foreseeable future.

UWEBC Events

View full event calendar.

December 2023

7 Information Technology Peer Group Hybrid Meeting - Tech Horizons 2024: Actionable Trends for Tomorrow, Today!

12 Supply Chain Peer Group Virtual Meeting - AI in Supply Chain

13 Product Management Special Interest Group Virtual Meeting- Addressing Misaligned Stakeholder Expectations

January 2024

25 Information Technology Peer Group Virtual Meeting - Harnessing Emerging Technologies for Business Innovation

26 Leadership, Change & Activation, Cross-Functional Interest Group Meeting - Topic To Be Announced Soon

© 2000-2023 UW E-Business Consortium, University of Wisconsin-Madison. All rights reserved. Site credits»

7	Information Technology Peer Group Hybrid Meeting - Tech Horizons 2024: Actionable Trends for Tomorrow, Today!
12	Supply Chain Peer Group Virtual Meeting - AI in Supply Chain
13	Product Management Special Interest Group Virtual Meeting- Addressing Misaligned Stakeholder Expectations

25	Information Technology Peer Group Virtual Meeting - Harnessing Emerging Technologies for Business Innovation
26	Leadership, Change & Activation, Cross-Functional Interest Group Meeting - Topic To Be Announced Soon