25th anniversary ribbon

Customer Service Peer Group Hybrid Meeting 

Strategies to Reduce Customer Effort and Increase First Contact Resolution 
November 08, 2023 09:00 AM - 02:00 PM 
Join our peer learning group to explore the value of removing anticipated barriers to your customer's journey, so you can address their concern the first time they contact you, if not before it's a concern at all! 
Meeting Assets
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