Customer Service Peer Group Meeting 

Artificial Intelligence-Powered Tools and Robotic Process Automation Applications for the Contact Center 
February 15, 2018 09:00 AM - 03:00 PM 
Learn about AI and RPA technologies for assisting agents and automating service to increase contact center productivity and improve the customer experience. 


UW–Madison is monitoring the COVID-19 situation in collaboration with local, state and federal agencies. Based on the campus’ guidance, the UWEBC will be adjusting our events to web for the foreseeable future.

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