Marketing Peer Group Hybrid Meeting

Member Perspectives on Improving Website UX

April 28, 2022 09:00 AM - 02:00 PM

Learn tips and tools to elevate your digital customer experience with clear focus and impact

Meeting Assets

1. UWEBC Presentation: Opening Remarks

Bill Carrier, UWEBC
2. UWEBC Presentation Slides: Opening Remarks

Bill Carrier, UWEBC
3. Panel Discussion

Michelle Gregoire (Harley-Davidson), Nicole Jacobson (pc/nametag), and Ron Grass (Brady Corporation)
4. Zendesk Presentation: Embracing a Culture of Data-Driven UX Improvements

Melissa Burch and Lucile Vea, Zendesk
5. Zendesk Presentation Slides: Embracing a Culture of Data-Driven UX Improvements

Melissa Burch and Lucile Vea, Zendesk

COVID-19

UW–Madison is monitoring the COVID-19 situation in collaboration with local, state and federal agencies. Based on the campus’ guidance, the UWEBC will be adjusting our events to web for the foreseeable future.

UWEBC Events

View full event calendar.

March 2023

9	Logistics and Distribution Peer Group Virtual Meeting - Lora Cecere on the Supply Chain Response and Metrics that Matter
10	Human Resources Executives Group Virtual Meeting - Hybrid Work is Here to Stay: Focus on Future of Work, Culture, and Inclusion
16	Information Technology Peer Group Virtual Meeting - Strategies to Combat the Tech Talent Shortage

April 2023

4	Product Management Special Interest Group Virtual Meeting - Navigating the Internet of Things: How Product Managers Can Overcome the Challenges of Connected Products
6	Contact Center Quality Monitoring Special Interest Group Virtual Meeting
14	The Future of Contact Centers Special Interest Group Virtual Meeting - Agent Assist: Hype or Necessity
18	Supply Chain Peer Group Hybrid Meeting - Supply Chain Manager to Leader: Upskilling, Re-skilling and Retention
19	Marketing Peer Group Hybrid Meeting - Topic To Be Announced Soon
27	Information Technology Peer Group Hybrid Meeting - Understanding the New AI and Data Science Landscape