Customer Service Peer Group Web Meeting 

Supporting the Email Channel: Approaches to Challenges Around Workflow, Efficiency, Response Time Management and Quality Monitoring 
June 04, 2020 09:00 AM - 12:00 PM 
Glean new ideas for improving how your customer care organization handles customer email. 
Meeting Assets

COVID-19

UW–Madison is monitoring the COVID-19 situation in collaboration with local, state and federal agencies. Based on the campus’ guidance, the UWEBC will be adjusting our events to web for the foreseeable future.

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