B2B Customer Service Peer Group Group Meeting 

Customer Segmentation/Service Differentiation Strategies and Knowledge Management Practices 
March 09, 2017 09:00 AM - 03:00 PM 
Take away new ideas for optimizing customer service efficiency and effectiveness by comparing strategies and practices with other UWEBC member companies.

Find out more about the B2B Customer Service SIG here

Annual Conference

Join the UW E-Business Consortium for our 19th annual Business Best Practices & Emerging Technologies Conference on September 14, 2017 at the Monona Terrace in Madison, Wisconsin.

The conference features inspiring keynotes from T.K. Rengarajan, Corporate Vice President at Microsoft, and Carey Lohrenz, first female F-14 Tomcat Fighter pilot in the U.S. Navy.

The event includes four concurrent tracks in Customer Service, Information Technology, Marketing and Supply Chain Management with tailored content from industry leaders and subject-matter experts.

© 2000-2017 UW E-Business Consortium, University of Wisconsin-Madison. All rights reserved. Site credits»