Customer Service Peer Group Meeting 

Customer Experience Measurement and Actioning: Member Approaches to Collecting, Analyzing, Communicating and Using Customer Feedback 
February 18, 2020 09:00 AM - 03:00 PM 
Take away new ideas for collecting and leveraging customer experience feedback by comparing practices with other UWEBC member companies. 


UW–Madison is monitoring the COVID-19 situation in collaboration with local, state and federal agencies. Based on the campus’ guidance, the UWEBC will be adjusting our events to web for the foreseeable future.

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