Customer Service Peer Group Meeting 

Measuring and Communicating Contact Center Performance 
August 16, 2018 09:00 AM - 03:00 PM 
Get new ideas for elevating the performance of your contact center by learning about the metrics and performance management practices of other UWEBC member companies. 
© 2000-2018 UW E-Business Consortium, University of Wisconsin-Madison. All rights reserved. Site credits»