UWEBC View All Past Events

June 30, 2023 - 09:00 AM - 11:00 AM

Connect with fellow practitioners on what is happening in the contact center Quality Monitoring space.

April 06, 2023 - 09:00 AM - 11:00 AM

Connect with fellow practitioners on what is happening in the contact center Quality Monitoring space.

January 13, 2023 - 09:00 AM - 11:00 AM

Connect with fellow practitioners on what is happening in the contact center Quality Monitoring space.

3	2023 Business Best Practices & Emerging Technologies Conference
19	Contact Center Quality Monitoring Special Interest Group Virtual Meeting
26	Future of Contact Centers Special Interest Group Virtual Meeting - Large Language Models: Chat GPT in Customer Care

1	Marketing Peer Group Hybrid Meeting - Copy & paste meeting subtitle here
8	Customer Service Peer Group Hybrid Meeting - Strategies to Reduce Customer Effort and Increase First Contact Resolution
9	Contact Center Workforce Management Special Interest Group
10	Human Resources Executives Group Virtual Meeting - Topic To Be Announced Soon
14	UWEBC Boot Camp - Digital Transformation for the Technology Leader Boot Camp
21	Sales & Operations Planning Special Interest Group Virtual Meeting - S&OP: What Does Success Look Like?

Past Meeting Assets