Information Technology Peer Group Meeting 

Continuous Improvement within IT 
November 15, 2017 09:00 AM - 03:00 PM 
How can continuous improvement in IT help deliver better value to the organization? 

Continuous improvement (CI) is a fundamental goal of every professional, no matter what industry or field. It underscores our ability to innovate and change the way everything in our environment operates. However, studying, planning, implementing and evolving that improvement is not easily achieved and requires a level of discipline, rigor, commitment and resources that few organizations can spare in today's fast paced world. Thus, creating a philosophy and culture of constant, logical, and sustainable improvement throughout the organization at every level is critical for an organization to thrive, let alone survive in today's markets.

The November IT Peer Group will examine how organizations can continuously improve their business operations and processes in both a reactionary way to external environmental stimuli and in more systemic proactive ways. This meeting will bring together IT professionals and IT leaders who are passionate about changing and evolving not only the technologies, but also the business in ways to sustain itself in a globally competitive environment. The emphasis of this meeting will be on how IT as a functional area can continuously improve its services and processes to better serve the business and create a competitive advantage for the business. We will hear from member organizations including Plexus Corp., and Schneider National that have implemented CI programs and how they are systematically bringing in incremental changes to positively impact their organizations. This would be a terrific opportunity to network and connect with other IT professionals working on CI and learn from each other's experiences. Please join the UWEBC community for a very engaging and exciting discussion on how best to evolve and develop IT through rigorous exercises of introspection and planning.

Webcast Available: If you can't make it to the event in-person (or if in-person registration has reached capacity), you can still register to attend from your computer. This option allows you to view the presentations, while attending in person provides you with the opportunity to participate in break-out discussions, ask questions or take advantage of networking opportunities. To attend the webcast, click the "Register for webcast" button on this meeting's homepage. You will receive a confirmation email with the link to the webcast a week before the meeting.

Agenda Items:
9:00 AM Welcome and Overview (webcast available)
  Cavinda Caldera, IT Practice Director, UWEBC
9:10 AM Developing a Sustainable Model of Continuous Improvement in IT (webcast available)
  Cavinda Caldera, IT Practice Director, UWEBC
9:30 AM Case Study: Continuous Improvement at Plexus Corp. (webcast available)
  Katie Labedz, Director, Project Management & Continuous Improvement, Plexus Corp.
10:30 AM Case Study: Developing a Lean Approach for IS at American Family Insurance
  Matt Odland, Lean Customer Value Manager, American Family Insurance
11:00 AM Break (not webcast)
11:15 AM Breakout Discussion Session I (not webcast)
12:00 PM Lunch (not webcast)
12:45 PM Team Maturity Approach to Foster Continuous Improvement at Schneider National (webcast available)
  Chuck St. Pierre, Director, PMO and Quality Assurance, Schneider National
1:30 PM Breakout Discussion Session II (not webcast)
2:15 PM Panel Discussion (webcast available)
  Katie Labedz, Director, Project Management & Continuous Improvement, Plexus Corp. Chuck St. Pierre, Director, PMO and Quality Assurance, Schneider National Matt Odland, Lean Customer Value Manager, American Family Insurance Stephen Schilz, Continuous Improvement Consultant, ThedaCare
3:00 PM Adjourn (not webcast)
Gordon Dining and Event Center, Second Floor 
Betsy Golomski, 608-262-1145, 

Annual Conference

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The Business Best Practices & Emerging Technologies Conference is Wisconsin's premier knowledge-sharing and networking event for business leaders from well-known companies in Wisconsin and the Midwest.

The conference will be September 25, 2018.

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