The Customer Service Peer Group offers collaborative learning opportunities
to compare and share expertise with members from organizations of similar business
models through presentations, peer-to-peer discussion, and case-study examples.
2019 Highlights
Over the last year, the Customer Service practice area had numerous insightful meetings for our members to take away proven, actionable ideas from recognized thought leaders and professional peers.
Check out some of the inspiring presentations, innovative strategies and best practices from the
customer service 2019 learning events. More »